Last Updated: January 2025 | j610.net
J610 believes that user privacy is a fundamental right, and our entire data management framework is built on this belief. Ensuring a safe and transparent digital environment for users in Bangladesh is our primary goal. In this privacy policy, we clearly state what information is collected, how it is used, and what steps we take to protect your data. By using our platform, you are considered to have accepted the terms of this policy. We will post a notice on the platform and indicate the update date for any changes.
We only collect information that is necessary to provide you with our services. During registration, your name, email address, mobile number, and date of birth are collected. National ID or passport details may be requested for identity verification. Payment method information is securely stored for financial transactions. Technical data such as your device, browser, and IP address is also collected automatically to help improve the platform's security and performance.
Collected information is used only for specified purposes and is never used for unnecessary activities under any circumstances. Information is used to manage your account, process transactions, and provide customer support. Data is analyzed to ensure platform security and prevent fraud. Your preferences and usage patterns are analyzed to deliver a more refined and personalized experience. Information may be used where necessary to comply with applicable laws in Bangladesh.
J610 never sells, rents, or exchanges your personal information. Limited information may be shared with third parties only when essential for service delivery, such as payment processors or identity verification services. These third parties are contractually bound to comply with our privacy standards. Information may be shared with relevant authorities if required by legal obligation or court order. Any such sharing is limited to the minimum information necessary.
We use industry-leading security technology to protect your information. All data transmissions are secured with 256-bit SSL encryption. Our servers undergo regular security audits, and firewalls along with intrusion detection systems are active to prevent unauthorized access. Payment information is stored in accordance with PCI-DSS standards. In the event of a security breach, we will promptly notify affected users and take the necessary steps.
Our platform uses cookies to manage sessions, save user preferences, and improve service quality. Essential cookies are required for the platform's core functionality and cannot be disabled. Analytical and preference-based cookies can be managed through your browser settings. Third-party cookies are used only for essential services such as payment processing. For more details about cookies, please contact our support team.
You have full control over your personal information, and j610 respects that right. You may view, correct, or request deletion of your stored data at any time. Under the right to data portability, you may request a copy of your information. You can opt out of marketing communications at any time. To exercise these rights, email [email protected] and we will respond within 30 business days.
We retain your information only for as long as it is necessary to provide our services or to meet legal obligations. Personal data is generally deleted within 90 days of account closure; however, financial transaction records may be retained for a period required under Bangladesh law. Complete removal from backup systems may take additional time, but during this period the data is not used in any active processing. If you request deletion of your data, we will verify that no legal obligations apply and then complete the process promptly. A confirmation message will be sent to you once your data has been deleted.
The j610 platform is intended solely for users aged 18 and above, and we do not knowingly collect information from any minors. Age verification is mandatory during the registration process, and additional identity checks are carried out in suspicious cases. If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately and the associated account will be closed. If a parent or guardian believes their child's information is held by us, please contact [email protected]. We place child protection as our highest priority and make no compromises on this matter.
If you have any questions about the privacy policy, check our FAQ or open an account directly.